IT Consulting and Sales

IT Consulting and Sales

In the fast-paced world of Information Technology, it's hard to keep up. Every day there are changes in the way we do our jobs and live our lives. From email to voicemail, from home automation to remote access into your business network, technology keeps us in touch with the world.

Automation Arts Information Technology Group has the experience and the certifications to bring the digital world to you. From Business-to-Business IT Services to Residential IT Services we strive to meet your digital needs.

Our consulting services consist of an initial on-site visit to determine your company’s needs, a research period involving a team meeting of our consultants and systems technicians to discuss options available to you, and a fully-itemized estimate for the purchase of equipment. The initial consultation and sales quote is free of charge. Product specification sheets, recent product reviews from industry publications, print samples, and software demo disks can be provided during the research period.

Installation Services

Installation and configuration of networks, hardware, and software is performed according to your specifications at competitive rates. Estimates for installation time are provided with each sales quote.

Technical Support

Technical support is billed at the same rate for phone or on-site service. You will not be charged more for an unnecessary on-site visit when a phone call can resolve your problem. Because we provide both sales and technical support, our phone number is the only one you will need when computer issues arise.

The Remote Help Desk solution enables technical support agents to perform sophisticated tasks focused on diagnosing remote systems and helping end-users learn how to fix files, run various applications, or even troubleshoot their computers. As a result, troubleshooting and remote system diagnostics can be delivered to your customers in a timely manner, while reducing technical support costs.

Comprehensive Managed Service Plans are also available that can control IT spending through flat fees, increase revenue through greater employee productivity and keep your technical systems healthy. A free initial visit will help our technicians familiarize themselves with your system and gives you immediate access to our support and services.

Managed Services

Programs

Professional Services

Disciplines

Partners